ENDORSEMENTS

(Links open separate windows)

"In an age where modern physicians have forgotten the art of medicine, choosing instead to focus on lab tests of questionable validity – and pharmaceutical company studies of even more questionable validity – Jacquelyn Small is a shining light guiding practitioners back to their healing roots. She reminds practitioners about the important things that led them into medicine in the first place, like how to care for and about their patients respectfully, and how to mobilize the patients’ own ability to heal themselves - a powerful tool. After learning and applying these principles you will become more than simply a technician. You will become the healer you were meant to be!"

— Jacob Teitelbaum, MD
Medical Director of the Fibromyalgia and Fatigue Centers.
Author, From Fatigued to Fantastic!, Three Steps to Happiness! Healing through Joy, and Pain Free 1-2-3: A Proven Program to Get You Pain Free

"At last, a clear, concise guide for physicians, medical students, and nurses about what really matters in that magical interaction we call the doctor-patient relationship. Any healthcare professional who aspires to become a healer instead of a mere technician should read this book."

— Larry Dossey, MD
Author, The Extraordinary Healing Power Of Ordinary Things

"Improving Your Bedside Manner captures the crucial factors that help people heal, that are too often neglected in professional training. This knowledge is vital not only for physicians, but nurses as well, for we spend more time at the bedside than any other healthcare professional. Highly recommended."

— Barbara Dossey, RN, PhD
Author, Holistic Nursing: A Handbook for Practice and
Florence Nightengale Today: Healing, Leadership and Global Action

"Effective communication between health care professionals and those they care for is a critically important skill for the appropriate practice of medicine. Improving Your Bedside Manner provides the key tools necessary to enhance our natural skills as communicators and is an essential resource for all physicians and other health care professionals. In fact, what Jacquelyn Small is able to communicate in this concise work is useful for all those wanting to connect with others more deeply. Whether it is physician to patient, employer to employee, parent to child, or friend to friend, cultivating the characteristics outlined in this book will serve us all well."

— Lorenzo Cohen, PhD
Director, Integrative Medicine Program
The University of Texas M.D. Anderson Cancer Center

"This is a real gem of a book! Any medical student or physician can benefit from reading it. It distills out the crucial characteristics of the most successful physicians based on research. It presents them in a way that the healer can help her or himself grow in healing potential. This book comes from both the head and the heart. It should become required reading for MDs."

— Richard P. Brown, MD
Associate Professor in Clinical Psychiatry
Columbia University College of Physicians and Surgeons

 

"This book serves as a simple, but powerful, guide for development of the modern physician: one who is as comfortable with the patient as the technology of modern medicine. It is essential reading for every physician hoping to improve patient-centered care by incorporation of proven techniques. The techniques discussed break down the vital but often ignored arena of patient-clinician interaction. Finally a roadmap for honestly understanding, appreciating and working with the difficult but sacred moments shared between patients and clinicians."

— Robert Alan Bonakdar, MD, FAAFP
Director of Pain Management, Scripps Center for Integrative Medicine
Assistant Clinical Professor, University of California, San Diego, School of Medicine

"Jacquelyn Small discusses the often murky subject of the doctor-patient relationship in clear and humanistic terms. Her book is not just about the surface of bedside manner. It probes the forces within both the patient and the doctor that give rise to positive and negative interactions. In reading this book, medical students will learn good lessons before they acquire bad habits. Seasoned clinicians will gain awareness of the effects their behavior may be having, discover how to improve their bedside manner, and achieve better rapport with their patients. I would recommend Improving Your Bedside Manner to all health care providers."

— Patricia L. Gerbarg, MD
Assistant Professor in Clinical Psychiatry
New York Medical College

 

"At the bedside between patient and physician exists a great healing opportunity and Jacquelyn Small's book lends valuable insight on how this potential can be maximized. This book is an important work for dedicated learners interested in perfecting their skills in the art of medicine."

— Roberta Lee, MD
Medical Director, Continuum Center for Health and Healing

"This new book by Jacquelyn Small, Improving Your Bedside Manner, may be the best opportunity yet for busy physicians to consult with a communications expert whose conversational approach makes you think that you are sitting in a cozy chair in her kitchen. Small’s recipes for skilled, empathic communication gleaned from her thirty plus years of experience are so simple to follow that you almost forget that bedside manner can be serious business. This book holds several keys to the establishment of comfortable, professional boundaries and effective communication techniques that will energize you, your staff, and your patients."

— Martha M. Libster, PhD, RN, CNS
Nurse Psychotherapist
Author, Demonstrating Care: The Art of Integrative Nursing

"The content and style of what is commonly called "bedside manner" is the foundation for medical decision-making and health behavior change, yet is terribly neglected in medical education, practice, and research. Hats off to Jacquelyn Small for providing this resource for doctors to engage with and improve their manner of interacting with patients."

— Bruce Barrett MD, PhD
Associate Professor of Family Medicine
University of Wisconsin, Madison